Terms & Conditions

These terms govern your use of firstwatchprotect.com (the "site"), operated by First Watch® Limited ("First Watch", "we", "us"), a New Zealand company based in Hamilton. By accessing or using the site you agree to these terms. If you do not agree, please do not use the site.

Purpose of the site

The site publishes marketing, company, and product information for First Watch's industrial cybersecurity platform. It is offered without charge for general informational purposes. Nothing on the site constitutes a binding offer, contract, or professional advice. For product-specific or contractual discussions, please contact us directly.

Intellectual property

All content on the site — including text, graphics, logos, page layouts, and the First Watch® name and shield mark — is owned by First Watch or its licensors and is protected by New Zealand and international copyright, trade mark, and other intellectual property laws.

You may view and link to pages for personal, educational, or legitimate commercial reference. You may not reproduce, republish, redistribute, or commercially exploit the content without our prior written permission. The First Watch® name and shield mark may not be used in any third-party marketing material without a written trade mark licence.

Acceptable use

You agree not to:

• Use the site in a way that could damage, disable, or impair its operation or infrastructure.
• Attempt to bypass security controls, probe the site for vulnerabilities without prior written authorisation, or interfere with bot-protection mechanisms.
• Submit information to the contact form that is unlawful, harassing, defamatory, or materially misleading.
• Use automated means to scrape, mirror, or harvest content at scale.

If you are a legitimate security researcher who believes you have found a vulnerability, please email info@first-watch.co.nz with the subject line Security disclosure before attempting to exploit it.

Third-party links

The site contains links to external websites — including our product documentation at docs.firstwatchprotect.com and third-party partners. We do not control external sites and are not responsible for their content, privacy practices, or availability. A link from our site is not an endorsement of the target.

No warranty

The site and its content are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties — express or implied — including warranties of accuracy, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will be uninterrupted, error-free, or free from security threats.

Limitation of liability

To the fullest extent permitted by law, First Watch will not be liable for any indirect, incidental, consequential, special, or exemplary loss or damage arising from your use of (or inability to use) the site, even if we have been advised that such loss or damage is possible.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for fraud, personal injury, or death caused by negligence.

Privacy

Your use of the site is also governed by our Privacy Policy.

Governing law and jurisdiction

These terms and any dispute arising from your use of the site are governed by the laws of New Zealand. You and First Watch submit to the exclusive jurisdiction of the New Zealand courts for any dispute.

Changes to these terms

We may update these terms from time to time. The date at the top reflects the most recent revision. Your continued use of the site after a revision indicates your acceptance of the updated terms.

Contact

Questions about these terms: info@first-watch.co.nz.